Continuous Quality Improvement Initiative
IF was contracted by the Office for Aboriginal and Torres Strait Islander Health (OATSIH) in March 2007 to provide deliverables for organisational reviews in continuous quality improvement; to plan, develop and implement ongoing reviews for OATSIH funded Aboriginal and Torres Strait Islander health services. These included health services in Adelaide, regional South Australia, New South Wales and Darwin.
The contract deliverables for each health service included an initial review of the organisation and assistance in the three year continuous quality improvement initiative (CQII) plan and other action plans. The process commenced with an independent review, carried out by IF who worked with the organisation to identify areas for improvement, evaluation and planning.
Last Updated 29 August 2011
What is the Model for Improvement?
The Model for Improvement provides a framework for developing, testing and implementing changes. It helps to break down a change effort into small, manageable chunks which are then tested to ensure that things are improving and that no effort is wasted. It is always worth remembering that while every improvement is certainly a change, every change is not an improvement.
The Model for Improvement consists of two equal parts; the first part, the “thinking part”, consists of three fundamental questions to guide improvement work:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in an improvement?
For more information about the Model for Improvement visit: http://apcc.org.au/about_the_APCC/the_model_for_improvement/
What is the Collaborative Methodology?
Adapted from the Institute of Healthcare Improvement’s Breakthrough Series Collaborative methodology, in the Australian context, the Collaborative methodology is used as a framework for the APCC Program. This methodology has been applied to a wide range of management challenges. Originally applied to healthcare systems in the USA, it has since been adopted in other countries, including the UK, Scotland, Canada and New Zealand.
The Collaborative methodology is proven to be highly effective in achieving large scale systems change and demonstrating measurable outcomes. It provides a generic quality improvement model that can be applied to achieve incremental, rapid and locally relevant improvements across a broad range of clinical and practice business issues.