Exploring QI Tools
At this workshop you will actively explore more QI tools which can be easily applied to all areas of everyday work and life. By attending this session, you will learn how to use various QI tools and match the right tool to the problem or issue.
This workshop will best suit those who have completed the Introduction to Continuous Quality Improvement workshop, or those who have some prior experience with quality improvement tools.
This workshop will provide you with the skills and knowledge to:
- use a range of QI tools which can enhance efficiencies and overcome problems
- identify the root cause of problems or barriers in your workplace
- effectively develop, test and implement changes using the Model for Improvement; and
- apply fresh and innovative QI tools and techniques to suit any situation.
Each CQI Workshop is aligned with units in the nationally recognised Certificate IV in Frontline Management (BSB40807). So by successfully completing the activities and assessments required for each unit, you can work your way towards this qualification.
If you want to know more:
Email: workshops@improve.org.au
Phone: 08 8422 7400 Toll Free: 1800 771 522
Last Updated 29 August 2011
What is the Model for Improvement?
The Model for Improvement provides a framework for developing, testing and implementing changes. It helps to break down a change effort into small, manageable chunks which are then tested to ensure that things are improving and that no effort is wasted. It is always worth remembering that while every improvement is certainly a change, every change is not an improvement.
The Model for Improvement consists of two equal parts; the first part, the “thinking part”, consists of three fundamental questions to guide improvement work:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in an improvement?
For more information about the Model for Improvement visit: http://apcc.org.au/about_the_APCC/the_model_for_improvement/
What is the Collaborative Methodology?
Adapted from the Institute of Healthcare Improvement’s Breakthrough Series Collaborative methodology, in the Australian context, the Collaborative methodology is used as a framework for the APCC Program. This methodology has been applied to a wide range of management challenges. Originally applied to healthcare systems in the USA, it has since been adopted in other countries, including the UK, Scotland, Canada and New Zealand.
The Collaborative methodology is proven to be highly effective in achieving large scale systems change and demonstrating measurable outcomes. It provides a generic quality improvement model that can be applied to achieve incremental, rapid and locally relevant improvements across a broad range of clinical and practice business issues.