Media Centre


APCC Participant Survey Results – 100% Success

apccinfographic2A recent survey of past APCC participants revealed that 100% of survey respondents had applied the skills that they learnt in the program to make improvements within their organisation. While their involvement in the APCC Program had a specific topic focus, the adaptability of the APCC methodology has seen over 80% of participants have used their new QI skills to make improvements in other areas of their business ranging from accounting, general practice management, accreditation,  immunisation and more.


April 08, 2014
Read More

My eRecord helps make life easier for Queenslanders with a disability

In an Australian first, eight specialist disability service providers are working together to help improve the quality of life for over 20,000 people living with a disability.

Throughout their lifetime, those with a disability often need to visit a number of support and service providers, and keeping health and personal records up to date with multiple providers is a challenge.

A new electronic system, ‘My eRecord’, aims to gather these records in one place. People can then choose to share this information with their health care professionals, carers and service providers.

This new and important initiative, established through a collaborative between by Endeavour Foundation, Multicap, Cerebral Palsy League, Life Without Barriers, Centacare, Uniting Care Community, FSG Australia and Spinal Injuries Australia  aims to help people living with a disability register with ‘My eRecord’.

‘Using My eRecord helps people with disabilities keep important health and social information about themselves in one place;  they can then decide who to share it with and when,’ Jo Jessop, CEO Multicap.

The Improvement Foundation (IF) has already worked with hundreds of primary health care providers to prepare their organisations to use electronic health records. Based on the success of this work, IF will support the eight organisations to upskill their teams and adapt work practices that support the set-up and use of eRecords for people with a disability.

March 31, 2014
Read More

APCC – 10 Years of Results

The Australian Primary Care Collaboratives (APCC) Program is the first and largest quality improvement program of its type in Australia. A summary of its key results include:

  • Improved health outcomes for more than 320,000 patients with diabetes and more than 210,000 patients with coronary heart disease.
  • 55% improvement = 35,000 more people with diabetes have their blood sugar recorded within recommended limits.
  • 85% improvement = 34,000 more people with diabetes now have their cholesterol recorded within recommended targets.
  • 55% improvement = 34,000 more people with diabetes now have their blood pressure recorded within recommended limits.
  • 3,000+ primary health care professionals trained to use quality improvement.
  • 35,000 + Plan, Do, Study, Act cycles recorded.
  • More than 340 collaboratives participants have presented to their peers at workshops.

To find out visit the APCC section of the website.

March 06, 2014
Read More

Quality Improvement Training Feedback

“Each training session has been well organised and thought out. I have found that the information presented has been relevant to current practice and up-to-date in the content. I’ve learnt some really valuable skills that I have been able to utilise in my own practice. I travel a lot, both to remote locations and other parts of the country and having the sessions via webinar has been extremely helpful. I recommend this training to others who are in similar roles to myself.  It is invaluable training.”
Melissa van Leeuwen, Health Information Manager, Ngaanyatjarra Health


February 26, 2014
Read More

OCHREStreams Key Results

  • Over 320 Aboriginal Medical Services registered to submit reports through OCHREStreams
  • The Improvement Foundation developed and implemented the first online reporting tool for Aboriginal and Torres Strait Islander Health Services


January 06, 2014
Read More

Improvement Foundation announces extension to APCC Program

“The Improvement Foundation (IF) is pleased to announce that the Australian Primary Care Collaboratives (APCC) Program has been extended until 30 June 2012. The implementation of the Program will take shape in a number of ways – all of which continue to focus on developing and delivering quality improvement programs that support the delivery of measureable, systematic and sustainable improvements to primary health care systems and patient care, in line with IF’s core objectives. IF will be working with Medicare Locals and Divisions of General Practice in the following ways…” (more…)

October 07, 2011
Read More

Web based reporting tool for Aboriginal health services

The Improvement Foundation and OBS are proud to announce they will be implementing a project to develop a web based reporting tool (web portal) for the Department of Health and Ageing’s Office for Aboriginal and Torres Strait Islander Health (OATSIH). When operational, the web portal will enable a single, fast, reliable, and efficient transmission of service data, and streamlined reporting from Aboriginal and Torres Strait Islander health services to the Department. It will replace the separate web-based and paper-based processes currently used to collect service activity and program performance data. (more…)

July 19, 2010
Read More

Microsoft Case Study

We are quickly becoming recognised as an Information Technology leader in primary care within Australia. Through our strategic and creative use of Microsoft SharePoint and other technologies, Microsoft chose to highlight our technology expertise with SharePoint in their case study.

How Sharepoint helped IF connect with healthcare professionals.

“Through the Australian Primary Care Collaborative Program, Improvement Foundation Australia and OBS use Microsoft Sharepoint to produce a portal platform that connect over 1000 General Practices to their patients to assist in the management of chronic care.”

June 18, 2010
Read More

New Topics for APCC

Improvement Foundation Australia to introduce new topics for Australia Primary Care Collaboratives Program

More people with chronic diseases will benefit from the introduction of two new topics for the Australian Primary Care Collaboratives Program. The new topics, Chronic Obstructive Pulmonary Disease (COPD) and Lifestyle and Risk Modification (including Chronic Disease Self-Management) will be introduced to more than 90 General Practices through a national APCC Program wave beginning later this year.


June 25, 2009
Read More

Suite 1, Level 3, 12 Pirie Street, Adelaide SA 5000 | PO Box 3645
T: 08 8100 8700 | TOLL FREE (within Aust): 1800 771 522 | E:

The Improvement Foundation acknowledges the Traditional Custodians past and present on whose land we walk and we live.

TQCSI Quality Certified