Nurse-led Quality Improvement in Primary Care

APNA IF Article Pic

Published in Primary Times, Volume 15, Issue 1 2015 by Australian Primary Health Care Nurses Association.

For the first time the Australian Primary Care Collaboratives Program (APCC) is delivering three new specialised waves that focus on greater engagement of general practice nurses to lead quality improvement work in a new nurse led quality improvement program, the Practice Nurse Lead Program. Read more…

May 18, 2015
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IF eNews February 2015

In this issue:

Improving Healthcare International Convention – Earlybird Registrations and Abstract Submissions Now Open
Quality Improvement Training Recommences for 2015
How does quality improvement deliver results and value in the health sector?
Top tips for team building from the APCC Practice Nurse and Practice Manager Lead Waves
Thousands of patients tested and diagnosed with chronic kidney disease by health services in the APCC Cardiovascular and Chronic Kidney Disease Wave
qiCommunity webinars and discussions
Closing the Gap: Measure and Act “It’s really a duty of care…”
New – Primary Health Networks Innovation Collaborative
Outreach Management System



February 24, 2015
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Improving Chronic Kidney Disease in Aboriginal patients

Improving CKD in Aboriginal Patients - HealthSpeak Summer 2015

Published in HealthSpeak Summer 2015 published by North Coast NSW Medicare Local

Wishing to improve the care of patients with Chronic Kidney Disease (CKD), Bugalwena General Practice in South Tweed Heads set a goal to increase the identification of Aboriginal and Torres Strait Islander patients with potential CKD so that specific management plans and team care arrangements could be provided.








January 20, 2015
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IF eNews December 2014

In this issue

New Integrated Care Wave Taking Collaboratives in a New Direction
Primary Care Nurses and Managers take the lead in new APCC Waves
Medicare Local Quality Improvement Partnership Results
New Practice Dashboard available now!
Improving CKD in Aboriginal patients
APCC Diabetes Prevention and Management Wave Results
2014 qiCommunity Webinars
IF Annual Report – celebrating achievements
Season’s Greetings and Christmas Closure
Top festive season resources


December 04, 2014
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Appointment Systems – top tips from APCC

Appointment systems – top tips from the Australian Primary Care Collaboratives Program

Practice managers have led the way in redesigning the care their practices provide through appointment systems.  You can improve patient care, team morale and practice profitability by thoughtfully doing the same.

Are you ready to start making some changes to your appointment system?

Here are some resources to help get you started: (more…)

October 21, 2014
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IF eNews October 2014

In this issue

More quality improvement initiatives to come from the Australian Primary Care Collaboratives Program
8,000 Absolute Risk Assessments and counting…
Medicare Local Quality Improvement Partnership
One practice’s formula for successful diabetes management
Six steps towards creating a culturally capable health service
Are you ready for the Closing the Gap: Measure and Act qiConnect dashboard?
Scaling up the focus on improvement at the APAC Forum
Change Day – do something better together!


September 30, 2014
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Vaccine System ranked in Top Four Innovations by Australian Doctor Magazine

vaccination_websmallPublished in Australian Doctor, 27 August 2014 by Amanda Sheppeard

Homegrown health-tech heroes
Meet four of Australia’s most innovative doctors in the field of health technology, from the first virtual GP service to a device that provides real-time feedback on pelvic floor exercises, these doctors reveal how their ideas became reality.

From the Hills Hoist clothesline and the glorious wine cask to the life-saving application of penicillin and the development of the bionic ear and the electronic pacemaker, Australians have been dreaming up big ideas in laboratories and backyard sheds for decades.
Despite our relative geographical isolation, Australia has an envied international reputation for its highly skilled IT workforce, and Australian doctors and health professionals are among a groundswell of everyday people identifying a need and finding the IT solution to meet it. Smart Practice meets four of them.

Improvement Foundation: The Vaccine Surveillance System

When non-profit organisation The Improvement Foundation was asked by the WA Department of Health to design and deliver a flu vaccine surveillance system, researchers and designers knew there had to be a simpler and faster process than the existing manual system.


August 27, 2014
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Surveyors perceptions of the impact of accreditation

Surveyors’ perceptions of the impact of accreditation on patient safety in general practice

Article published in the Medical Journal of Australia, August 2014

Authors: Amr Abou Elnour, Andrea L Hernan, Dale Ford, Stephen Clark, Jeffrey Fuller, Julie K Johnson and James A Dunbar

“The APCC Program’s success in improving quality is evident, and was well endorsed by participants in our study to be a program that could promote and improve the patient safety culture in Australian primary care. With this in mind, we recommend that the APCC Program add patient safety to its agenda for improvement”.


August 18, 2014
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eHealth indicators enable GPs to compare their results against national averages

Article published in Slattery’s Watch 4 August 2014

In consultation with the National E-Health Transition Authority and Australian Medicare Local Alliance, the Improvement Foundation’s qiConnect data portal has been developed to help healthcare organisations use and share data to manage the implementation of meaningful quality improvement programs and for health services to monitor and track improvements over time.

August 04, 2014
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Mistakes happen: developing a patient safety collaborative

Article published in the Snapshot of Australian Primary Health Care Research 2014 by the Primary Health Care Research and Information Service (PHCRIS), page 14

There are over 700 000 avoidable hospital admissions per year in Australia, many of which could be reduced by: fewer medication errors in the frail and elderly, improved communication between general practitioners (GPs) and the wider health care community, and improved recording systems.


August 04, 2014
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Diabetes program highlights need to focus on comorbidities

Article published in 6 Minutes Newsletter on 24 July, 2014 by Rachel Worsley

The management of comorbidities is one of the most pressing challenges in the care of diabetes patients, says Dr Dale Ford, the clinical adviser to the non-profit Improvement Foundation.

“Up to 80% of diabetes patients have comorbidities. Often people don’t want to have multiple people looking after different parts of the condition,” says Dr Ford, whose organisation set up the Australian Primary Care Collaboratives (APCC),  which trains GPs and nurses to improve the care of people with chronic diseases.

The program celebrates its tenth year in 2014, and has so far worked with more than 3,500 primary health professionals with more than 320,000 diabetes patients on their books.


July 24, 2014
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