What we do

At the heart of our approach is working with our clients to give them the outcomes they need. We develop products for a range of clients, from primary health networks, health and community services, not for profit peak bodies and government organisations. Our leading edge products include:

  • Accreditation ManagerA system that reduces paperwork and improves processes, making it easier to manage and achieve accreditation.

  • qiCoach: A highly structured program designed to accelerate growth and improve frontline business and patient outcomes.

  • qiCommunity: An online quality improvement network for sharing ideas and implementing quality improvement activities.

  • Customised online QI sites: Enable PHNs and organisations to implement and monitor quality improvement activities.


We also know that one size doesn’t fit all and that each health organisation is unique. That’s why we offer other services that are customised to specific needs:

  • Consulting: With a dedicated team of Improvement Consultants, we customise support to suit your needs.

  • Training: We deliver quality improvement programs onsite or online. Choose from one of our courses or talk to us about developing a customised training program to suit your needs.

  • Data Measurement: Consistent collection of national quality and safety healthcare measurement sets, supporting front line teams to improve the delivery of effective, safe and efficient patient-centred care.

Not sure where to start? Click the section below that best relates to you and find out more about what we have on offer. Alternatively, click the events calendar to see what's coming up and how to register.

For Health Professionals
Blood Pressure Exam
For Health Organisations
Open Space Office