IF Privacy Policy



IF is committed to the protection of individuals’ personal information in accordance with applicable privacy laws. Those privacy laws set out minimum standards for the way that organisations such as IF  deal with personal information (including health and other sensitive information).  Generally, personal information includes information from which an individual’s identity is apparent or is reasonably ascertainable.


  • Availability
    Data, information and information systems being accessible and useable on a timely basis in the required manner.
  • Confidentiality
    Data and information being disclosed only  to authorised persons, entities and processes at authorised times and in the authorised manner.
  • Data
    A representation of facts, concepts or instructions in a formalised manner suitable for communication, interpretation or processing by human beings or by automatic means.
  • IF
    Improvement Foundation (Australia) Ltd
  • Information privacy
    The right of an individual to control the dissemination of personally identifying information about themselves.
  • Integrity
    The characteristics of data and information being accurate and complete and the preservation of accuracy and completeness.
  • Personal information
    Any data and information that can be linked to an identifiable person, whether that person is identified directly (eg. by name and address) or indirectly by reference to any combination of attributes which makes possible their identification.
  • Staff
    A person who is an employee of IF or a member of the IF Management Board.
  • Third party
    A person being neither the subject of the data to be disclosed, nor the IF


1.   Information
1.1. Collection of Information
IF only collects personal information which is relevant and necessary in connection with the various aspects of its operations.  The purposes for which IF collects personal information include:

  • Make travel and other arrangements for participants
  • Administer QA & CPD Points
  • To provide support to participants

1.2.  Type of Information Collected
The personal information collected by IF  will vary according to the purpose for its collection, however, in general this information typically includes:

  • Names, addresses, contact details;
  • Information about staff generated as a result of their employment

1.3.  Collection of Information from Third Parties
IF usually collects the personal information it requires directly from individuals (either by personal contact or by written correspondence).  In all cases  IF collects personal information by lawful and fair means.  The IF may also collect information from divisions of general practice  or support organisations who are acting for the individual.

2.   Consent of Disclosure
Stringent steps are to be applied to ensure the confidentiality, integrity and availability of personal information. The preferred approach is to seek the individual’s consent for all disclosures.

3. Use and Disclosure of Information
The IF may use and disclose an individual’s personal information for the primary purpose for which it was collected, as well as other reasonably expected secondary purposes, where the individual has consented, and otherwise in accordance with applicable privacy laws, including:

  • travel  companies, including those engaged to provide transport and /or accommodation
  • the Royal College or General Practitioners to ensure that QA & CPD points are correctly allocated

4. Transfer of Information Overseas
IF will only transfer personal information outside of Australia in accordance with applicable privacy laws (including, but not being limited to, with the individual’s consent).

5.   Data Quality, Storage and Security

  • IF will undertake all reasonable measures  to ensure that personal information it holds is accurate, complete, relevant and up-to-date. All personal information (regardless of its format) is securely stored to safeguard against misuse, loss, unauthorised access, disclosure or modification.
  • Personal information is held in electronic form on database systems  and hard copy records where the person has completed and provided such to IF.
  • Access to personal information is restricted in accordance with procedures to personnel whose job functions require access to such information.  Certain administrative functions may from time to time be contracted to third parties outside IF and in these cases, appropriate security measures are implemented to ensure the security, confidentiality and integrity of all personal information.

6. Government Identifiers
IF does not  collect  any  Commonwealth Government -assigned identifiers (eg; Medicare numbers and pension numbers).

7. Access and Correction
Individuals may request access to personal information held about them by contacting IF in writing.

All Policy and Procedures documents must be circulated to all IF  staff members for consultation prior to approval. However, this consultation process need not occur should the Chief Operating Officer deem the approval of a Policy and Procedures document to be urgent

Suite 1, Level 3, 12 Pirie Street, Adelaide SA 5000 | PO Box 3645
T: 08 8100 8700 | TOLL FREE (within Aust): 1800 771 522 | E: enquiries@improve.org.au

The Improvement Foundation acknowledges the Traditional Custodians past and present on whose land we walk and we live.

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