APCC Integrated Care Wave


In an Australian Primary Care Collaboratives Program (APCC) first, the Improvement Foundation are now offering places in an exciting new APCC quality improvement program.

Collaborating with Townsville Hospital and Health Service, this program provides general practices the opportunity to improve health outcomes and prevent avoidable hospital admissions for people with complex health needs.

What is the Integrated Care Wave?
The Integrated Care Wave takes the previous work in Collaboratives to the next level of integration.

This program aims to build capacity of primary health care providers and assist in the delivery of systemised care that results in enhanced health outcomes for patients with complex care needs.

Townsville general practices have the unique opportunity to be at the forefront of primary health care quality improvements that integrate across the public and private health sectors facilitating significant and long lasting system change.

How will it benefit my general practice or Aboriginal Medical Service?

The APCC Program endeavours to bring about comprehensive systems change to better support primary health care providers in the efficient and effective delivery of complex care that supports patients to keep well, manage their conditions and avoid unnecessary hospital stays.

Townsville General Practices that participate in this program will be afforded unprecedented support in working towards the Wave goals of developing:

  • A register of people with high care needs
  • A culture of working together for the benefit of the patients
  • Systems to share clinical information
  • Agreed person-centred roles and responsibilities
  • New pathways for care delivery and better access to care
  • Better systems for care coordination and for maintaining continuity of care
  • Innovative approaches to keeping people well

This unique partnership will utilise quality Improvement tools to help primary health care to:

  • identify and define problems
  • map processes
  • identify and make improvement opportunities; and
  • continually monitor results for further improvement opportunities

How will the program be delivered?
This wave will be launched via an evening session at the Townsville Holiday Inn followed by three one-day face-to-face workshops in Townsville on the following dates:

  • Orientation Webinar: late November 2014 (TBC)
  • LW1: Program Launch, Tues 2nd December 2014 (6.30–9.30pm)
  • LW2: Saturday February 2015 (TBC)
  • LW3: Saturday May 2015 (TBC)

Between workshops are ‘activity periods’ where participants take what they’ve learned and adapt and test improvements locally.
Participants will be provided with support to adopt and implement new pathways to care.

What’s required if I participate?
Your health service will commit to meeting these minimum requirements:

  • A GP and another staff member will attend and actively participate in orientation and all learning workshops
  • Set aside regular dedicated time during activity periods to undertake improvement work
  • Apply the Model for Improvement tool and submit monthly PDSA (Plan, Do, Study, Act) cycles in each topic
  • Submit aggregated, de-identified monthly data to measure for improvement

Continuing Professional Development (CPD) Points for GPs, and other staff
IF expects there will be 80 category one points under the RACGP QI&CPD program available to GPs (40 per 6 hour face to face learning workshop).

Practice or health service payments
IF will fund a general practice or Aboriginal Medical Service $1,000 (GST exclusive) to support participation in this wave.
IF will also fund reasonable travel and accommodation costs for all agreed participants, to attend face to face learning workshops.

How do I register?
Registrations for this Program are now closed.

Suite 1, Level 3, 12 Pirie Street, Adelaide SA 5000 | PO Box 3645
T: 08 8100 8700 | TOLL FREE (within Aust): 1800 771 522 | E: enquiries@improve.org.au

The Improvement Foundation acknowledges the Traditional Custodians past and present on whose land we walk and we live.

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