Australian Primary Care Collaboratives


The Improvement Foundation delivered the Australian Primary Care Collaboratives (APCC) Program, the first, and largest, quality improvement program of its type in primary healthcare. The program was funded by the Australian Government Department of Health and since its inception in 2004, the APCC Program has helped more than 4000 primary health care professionals work together to

  • Improve patient clinical outcomes
  • Reduce lifestyle risk factors
  • Help maintain good health for those with chronic and complex conditions
  • Promote a culture of quality improvement in primary healthcare.

In an APCC program, participants came together at a series of learning workshops. They heard from experts and their peers, exchanged ideas, shared experiences and learnt about practical quality improvement skills. In between workshops, participants were supported to apply what they had learnt to deliver measurable, systematic, and sustainable improvements in the care they provided to patients using the proven quality improvement tool, the ‘Model for Improvement’.

Topics included in APCC Program over the years have included:

  • Access and Care Redesign
  • Diabetes
  • Coronary Heart Disease
  • Chronic Obstructive Pulmonary Disease
  • Prevention and Management of Chronic Conditions, with a focus on diabetes
  • Closing the Gap, which includes the above topics with a focus on the health of Aboriginal and Torres Strait Islander peoples
  • Chronic Kidney Disease
  • Cardiovascular Disease
  • Chronic Disease Prevention & Self Management

Ultimately, the APCC Program aimed to find better ways to provide primary healthcare services to patients through shared learning, peer support, training, education and support systems using quality improvement tools and techniques.

If you are interested in running your own Collaborative using APCC resources or would like further information and results visit the APCC website.  To view historical information and results about the ten years of the APCC program visit the original APCC website.

Continuing the momentum of the original APCC program, in 2016, the Improvement Foundation established the Australian Primary Care Collaboration. This Collaboration consists of membership from leading health care organisations to ensure the consistent collection of national quality and safety health care measurement sets, supporting front line teams to improve the delivery of effective, safe and efficient patient-centred care. For further information, visit the Australian Primary Care Collaboration webpage.

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