Consultancy Services


Consulting_small webWe’re Committed to Making your Organisation a Successful One!

Are you looking for a way to improve your business, but can’t seem to find the right fit with any of our structured programs, like qiCoach?




We can customise support to suit your needs. If you’re looking to:

  • Improve health outcomes
  • Increase productivity
  • Increase profit
  • Improve staff morale
  • Measure your successes, and
  • Improve customer service

Contact us so that we can arrange the best support for you. We can consult on short and long-term projects to meet specific objectives, or be accessible intermittently, as you need us.

Who We’ve Helped in the Past…

We’ve successfully developed and delivered large scale, nationwide products and programs, as well as virtual and customised quality improvement training, workshops and master classes.

Inala Indigenous Health Services – we developed a customised 12 month training package for staff across four clinic sites to improve client outcomes by building a culture of continuous quality improvement across the health service team.

WA Department of Health Vaccine Surveillance System – we developed an award winning online reporting system for the WA Department of Health to track adverse reactions in recipients of flu and childhood vaccinations. The system was expanded to include the monitoring of the whooping cough vaccination in pregnant women.

NSW Ministry of Health – we were commissioned to review the state Aboriginal health key performance indicators to provide more meaningful data for their funded health services.

Australian Primary Health Care Nurses Association (APNA) – to address recruitment and retention for early career nurses, we developed an education module ‘Understanding Quality Improvement in Primary Health Care’ as part of APNA’s Transition to Practice pilot project.

Fitness Australia – we assisted with the implementation of their inaugural Quality Accreditation program that assists with embedding quality improvement amongst Fitness Australia’s 30,000+ members.

Primary Health Networks – we have assisted a number of PHNs by training their staff, and providing expert advice and assistance to develop and implement quality improvement programs.

Over the past decade, we’ve learnt a lot about improving systems and organisations using quality improvement.

We’ve worked to:

  • Transform healthcare through data analysis to improve health and business outcomes.
  • Reduce the burden of manual systems by identifying opportunities to improve processes and implementing tailored technological solutions.
  • Develop customised training solutions for identified needs.
  • Develop and guide implementation of large scale system change using proven quality improvement methodologies.
  • Create culture change to develop environments that promote sustainable improvement efforts.

From reviewing, identifying, analysing, implementing and evaluating, we have the expertise to design solutions along the whole value chain.

We provide quality improvement advice and techniques covering healthcare, occupational health and safety, digital health and the design and implementation of large and small scale improvement initiatives.

What Can Quality Improvement Do for You?

Quality improvement provides you with an approach to getting better outcomes by creating more reliable processes. By identifying and defining problems, this structured approach helps you identify improvement opportunities and monitor results to continuously enhance your systems.

Suite 1, Level 3, 12 Pirie Street, Adelaide SA 5000 | PO Box 3645
T: 08 8100 8700 | TOLL FREE (within Aust): 1800 771 522 | E:

The Improvement Foundation acknowledges the Traditional Custodians past and present on whose land we walk and we live.

TQCSI Quality Certified